Frequently Asked Questions

I. How long will it take for you to edit my photos?

Portrait sessions can take up 2 weeks from the date of your session for your gallery to be delivered. Weddings can take up to 4-8 weeks.

II. Are you insured?

Absolutely!  If your venue requires a certificate of insurance from me, I will gladly send it their way.

III. How will my photos be delivered?

Once your photos are done being edited, I will email you a link to your online gallery where you may instantly download your digital images.

IV. Do you only work with natural light?

For weddings, I do prefer outdoor ceremonies & natural light as that is what plays a major factor in achieving my style of photography. However, I have experience with low-light situations & I will shoot with off-camera flash when it is necessary.

Portrait sessions are always scheduled for ideal lighting, and there will be no use for artificial lighting.

V. Do you travel?

Absolutely!  I serve the surrounding areas of Orlando, FL, St. Augustine, FL & Jacksonville, FL.  Travel fees are incurred for weddings outside of these areas.  But I would love to chat more so we could make this happen!  (I also have my passport ready!)

VI. How long have you been doing photography?

Chantell Rae Photography (formerly Chantell Cruz Photography) was established in 2014. However, I've had a passion for photography since I was 13, so I’ve have a camera in hand for 12 years now.

VII. Can I order prints through you?

Yes! You may purchase prints through your online photo gallery, and they will be printed through a trusted, professional lab and shipped directly to you.