Frequently Asked Questions
I. How long will it take for you to edit my photos?
Portrait sessions can take up 2 weeks from the date of your session for your gallery to be delivered.
Weddings can take up to 4-8 weeks.
If you need your photos sooner, I offer the following rush fees:
Portrait Rush Fees
Next day: $200
2 business days: $100
1 week: $50
Wedding Rush Fees
2 days: $1000
1 week: $500
2 week: $300
II. Are you insured?
Absolutely! If your venue requires a certificate of insurance from me, I will gladly send it their way.
III. How will my photos be delivered to me?
Once your photos are done being edited, I will email you a link to your online gallery where you may instantly download your digital images. You may also purchase a USB flash drive for $100.
IV. Do you only work with natural light?
For weddings, I do prefer outdoor ceremonies & natural light, as that is what plays a major factor in achieving my style of photography. However, I have experience with low-light situations & I will shoot with off-camera flash when it is necessary.
Portrait sessions are always scheduled for ideal lighting, and there will be no use for artificial lighting.
V. Do you travel?
Absolutely! I service areas within 55 miles of Jacksonville, FL & Orlando, FL. Travel fees are incurred for weddings outside of this area. But I would love to chat more so we could make this happen! (I also have my passport ready!)
VI. How long have you been doing photography?
I've had a passion for photography since I was 13, so roughly 12 years now. Chantell Rae Photography (formerly Chantell Cruz Photography) was established in 2014.
VII. Can I order prints through you?
Yes! You may purchase prints through your online photo gallery.