frequently asked questions

I. How long will it take for you to edit my photos?

Portrait sessions can take up 2 weeks from the date of your session for your gallery to be delivered.
Weddings can take up to 4-8 weeks.

If you need your photos sooner, I offer the following rush fees:


  • next day: $200
  • 2 business day: $100
  • 1 week: $50


  • 2 days: $1000
  • 1 week: $500
  • 2 week: $300

II. Are you insured?

Absolutely!  If your venue requires a certificate of insurance from me, I will gladly send it their way.

III. How will my photos be delivered to me?

Once your photos are done being edited, I will email you a link to your online gallery where you may instantly download your digital images. You may also purchase a USB flash drive for $100. 

IV. Do you only work with natural light?

For weddings, while I do prefer outdoor ceremonies & natural light, as that is what plays a major factor in achieving my style of photography. I do, however, have experience with low-light situations & I will shoot with off-camera flash in dark situations (indoor receptions) when it is necessary.

Portrait sessions are always scheduled for ideal lighting, and there will be no use for artificial lighting.

V. Do you travel?

Absolutely!  I service areas within 55 miles of Jacksonville, FL & Orlando, FL.  Travel fees are incurred for weddings outside of this area.  But I would love to chat more so we could make this happen!  (I also have my passport ready!)

VI. How long have you been doing photography?

I've had a passion for photography since I was 13, so roughly 12 years now.  Chantell Cruz Photography was established in 2014.

VII. Can I order prints through you?

Yes! You may purchase prints through your online photo gallery.