Frequently Asked Questions

I. How long will it take for you to edit my photos?

Portrait sessions can take up 2 weeks from the date of your session for your gallery to be delivered.
Weddings can take up to 4-8 weeks.

If you need your photos sooner, I offer the following rush fees:

Portrait Rush Fees

  • Next day: $200

  • 2 business days: $100

  • 1 week: $50

Wedding Rush Fees

  • 2 days: $1000

  • 1 week: $500

  • 2 week: $300

II. Are you insured?

Absolutely!  If your venue requires a certificate of insurance from me, I will gladly send it their way.

III. How will my photos be delivered to me?

Once your photos are done being edited, I will email you a link to your online gallery where you may instantly download your digital images. You may also purchase a USB flash drive for $100. 

IV. Do you only work with natural light?

For weddings, I do prefer outdoor ceremonies & natural light, as that is what plays a major factor in achieving my style of photography. However, I have experience with low-light situations & I will shoot with off-camera flash when it is necessary.

Portrait sessions are always scheduled for ideal lighting, and there will be no use for artificial lighting.

V. Do you travel?

Absolutely!  I service areas within 55 miles of Jacksonville, FL & Orlando, FL.  Travel fees are incurred for weddings outside of this area.  But I would love to chat more so we could make this happen!  (I also have my passport ready!)

VI. How long have you been doing photography?

I've had a passion for photography since I was 13, so roughly 12 years now.  Chantell Rae Photography (formerly Chantell Cruz Photography) was established in 2014.

VII. Can I order prints through you?

Yes! You may purchase prints through your online photo gallery.